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I apologize you did not receive your Promotional Gift card. They are sent by a company called CashStar, so please check your emails and spam folder for a return from them. If you are still unable to locate the card, then please contact CashStar customer care:
What kind of help can you get?
•Track a Prepaid or Promo eGift Card
• Resend an eGift Card
•View or print a receipt
•Check card balance
•Chat with a support representative