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Community Manager
Community Manager

RE: Dell Promo eGift Card not received

Hi aarontomlinson,

Thanks for posting on the Forum.

I apologize you did not receive your Promotional Gift card.  They are sent by a company called CashStar, so please check your emails and spam folder for a return from them.  If you are still unable to locate the card, then please contact CashStar customer care:

What kind of help can you get?

•Track a Prepaid or Promo eGift Card
• Resend an eGift Card
•View or print a receipt
•Check card balance
•Chat with a support representative



Dell-Robert P
Social Media Support
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