Thank you for posting your comments on the Dell Community Forum and bringing your concerns to our attention. Please accept my apology for any frustration or disappointment this order difficulty may have caused. Dell Strives to provide a pleasant purchase experience for all our customers.
Some coupons are limited by date or by quantity. I am not certain why you were not able to use the coupon code as expected. If you still need assistance, please reply to my email and provide the requested information so I may access your account records.