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Where is my order??

I placed an order for an Inspiron laptop on September 13, gave credit card information, etc. and soon after got an email giving me a purchase ID 2005649426274 and said I would get an order confirmation in 2 business days. It has almost been a week. When I sign in to my Dell account it shows no recent orders. So I have no idea when this computer will be built and shipped. I could have gotten it at Best Buy this weekend! Please let me know asap WHERE my order is at by the end of September 19th or just cancel it so I can know my card won't be charged and I'll buy somewhere else.

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