I ordered a three year (36 mo) subscription to McAfee. My computer came with 1 month of McAfee. Dell did not give me a link to download the full subscription nor did they give me a DDD. I am fed up. I just want a refund so that I can go purchase my virus protection from someone else.. Dell, you have made a lasting negative impression. What else will I discover that I am missing? I have never had any thing wrong with any of my previous orders in the YEARS that I have been a loyal Dell customer. You should just turn off the lights and lock the doors because you will not stay in business this way.