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Replying to:
5 Rhenium

Re: Dell Keeps Failing

I ordered a three year (36 mo) subscription to McAfee.  My computer came with 1 month of McAfee.  Dell did not give me a link to download the full subscription nor did they give me a DDD.  I am fed up.  I just want a refund so that I can go purchase my virus protection from someone else..  Dell, you have made a lasting negative impression.  What else will I discover that I am missing? I have never had any thing wrong with any of my previous orders in the YEARS that I have been a loyal Dell customer.  You should just turn off the lights and lock the doors because you will not stay in business this way.


* Contact one of our Customer Care/Order Support Liaisons via a Private message. Please only message ONE of them -

DELL-Ravi C DELL-Roshan L DELL-Harish M DELL-Frances Y DELL-Lorna M
* Once you have clicked on one of the links, click Start conversation or Send Email. They will
need the following information to investigate -
  • Email Address:
  • Name:
  • Shipping Address:
  • Phone Number:
  • Dell order number or Service Tag number:
  • Issues
They'll return your email, just give them a day or two. I hope this helps you out.


Dell Forum Member Since 2004 but not an employee of Dell

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