Contact one of our Customer Care/Order Support Liaisons via a Private message.
Please only message ONE of them -
DELL-Frances Y http://dell.to/11Q2ZcG
DELL-Lorna M http://dell.to/PWMBSV
DELL-Harish M http://dell.to/Z2oW6o
Once you have clicked on one of the links, click Start conversation or Send Email. They will
need the following information to investigate -
Give them a couple days to get back to you.
Dell Forum Member Since 2004 but not an employee of Dell
If this answers your question, click Yes