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RE: "Secure Innovations TCS Service" hangs the UserProfile Creation

Hi TheInfamousOne17!

the Security innovations TCS Service is an application and set of drivers that allows for Dell Data Protection to communicate with the TPM and a special piece of hardware called the HCA (Hardware Crypto Accelerator). This second piece of hardware is being deprecated currently, and will no longer be used in the product. You can safely remove this software from security innovations with no impact to the DDP | E software since you are not leveraging the HCA.

this product is installed as a secondary driver within the DDP | E installed, and is currently being removed from the product for future releases due to the deprecation of the HCA hardware. 

I hope this helps!

Dale


L4 Support


Dell Data Security


Need immediate help with a Dell Data Security issu? Please call Dell Data Security Support @ +1.877.459.7304 Ext. 4310039