Hi again, TheInfamousOne17!
Without further information it would be extremely difficult for us to determine where your issues are coming from. I would highly suggest opening a ticket with our support group by calling 877.459.7304 Ext. 4310039 if you are in the US. If you are outside of the US, you can find our international numbers here:
I apologize for not being able to provide further information via the forum, but this will require an understanding of how your environment is building profiles, and a look at your encryption policies as well.
Dell Data Security
Need immediate help with a Dell Data Security issu? Please call Dell Data Security Support @ +1.877.459.7304 Ext. 4310039