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Re: XPS15 (L502x) Optical drive won't eject

Thank you for the response.

I see from the records that the system with which you are facing the issue is a XPS L502X and was purchased in Australia.

I would request you to get in touch with the local support for getting a quick resolution for your system.

You may contact the Dell Australia support using the link provided below:

Please reply if you have any questions.

Thanks and Regards,

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