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briantg
2 Bronze

Re: Hard Drive Errors - Targeted Read Test and SMART Short Self Test Failure

Sounds like you are in good hands with Dell support.  The SMART errors you are seeing in typically a hard drive "early warning" system that is predicting drive death.  It's important to try and copy off all your critical files, assuming the laptops are actually booting.  I suggest picking up a USB external drive to copy the data to.

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