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1 Copper

Re: Dell Dock WD15 service tag

We have received a few batches of this dock, and they normally have the service tag underneath as shown in the image.

However, the latest batch of docks do not have the service tag anywhere on the device (that I can see).

As the other user mentioned, all I see is a MAC address and PPID.

We normally use the service tag to identity the device in our asset management system, but now we can't do that as this batch has no service tag.

Can you please advise on what this means? Is there any way of getting the service tag for these devices, or what else can we use to identify individual docks?