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Replying to:

Network Controller gives a explanation mark and Question mark in Device manager

Hi all,

Since today, I am not able to connect to my wireless network through my computer (Dell Latitude E5430) with OS Windows 10 64-bit.

I made sure that the "airplane" mode is off. It just gives the WiFi signal with a red cross.

Yesterday, this red cross appeared as well, but then I was able to fix it with the "troubleshooter"

When I check now the device manager, it shows

 Uninstalling this "Network Controller" through the device manager, Scan for Hardware changes and trying to install the driver again as shown below, doesn't work.

If I check then the properties, it gives me the following message:

The drivers for this device are not installed. (Code 28)

There are no compatible drivers for this device.

To find a driver for this device, click Update Driver.

 


Updating the driver as instructed shows me;

I have already tried to install the driver through the Dell Website, but then I get the following error;

After this didn't help me at all, I did a reset of my PC, where I installed my Windows 10 again. Clean installation.

This also didn't help me fix this issue.

Can someone please help me out on this one? Please let me know if you need some more information.

Best Regards,

Richard Heerink

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