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1 Copper

RE: New Inspiron 15 - slow wired and wireless Internet

I have the same issue with my brand new Dell Inspiron 15.

I spent 4 1/2 hours with Dell warranty department trying to troubleshoot this very issue.  They remoted into my computer and did an exhaustive search.  The final result was that it is not a hardware issue, but rather a software issue.  

Now for the fun part... the computer warranty does not cover software issues.  So, they said they can fix the problem but it will cost me over $300.00!! 

What a joke this is.  Dell does not stand behind what is clearly an inherent issue with their product.  

I wish I had never bought a Dell product.  And never will again...