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furpitas
1 Copper

Error 692 There was a hardware failure in the modem [or other connecting device].

I am using a Dimension 4600 ,  i have reintalled Windows XP due to a virus. I have been using highspeed internet ever since i have had the computer . When i try to connect through dial up [EarthLink] i get this error message Error 692 There was a hardware failure in the modem [or other connecting device]. ......... i made sure all the dialing information was the same as the dialing information on this computer , i made sure the cord was plugged into the phone cord slot and i tryed the other phone cord slot just to see if it would work i still get the same results

 

Can someone please help me out it would be ? .:furpitas:.

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