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7 Plutonium

Re: Device does not have bluetooth 3670


@Dell-irios wrote:

says the service can not be started, either because its disabled or has no enabled devices associated with it. We have tried everything dell has been working on it for a month an they cant figure it out. They say they never seen this before. They have sent new cards 2 Qualcomm, an Intel 9560 then they sent another mobo which didn't boot so waiting on another. But from the sounds of it they have know clue.


Have you tried repairing Windows or clean installing it? (Back up personal files on external media first, and make sure you have product keys for any apps you installed.)

And it would been helpful to tell us Dell is sending a new motherboard in your OP!

EDIT: And did you check Task Scheduler to make sure that the BT UninstallDeviceTask is disabled?

Ron

   Forum Member since 2004
   I am not a Dell employee

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