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Inspiron 7373 2-in-1 - no battery present


Just un-boxed a brand NEW Dell Inspiron 7373 2-in-1 I purchased at Best Buy earlier this week.

Plugged in the charger and turn on the new laptop.

After setting Windows I got the Desktop screen - there I notices "X" on the battery icon and a message - "No Battery Present".

Restarted the laptop.

Reset Windows.

NO solution :-(

Do you have ideas for solving this annoying issue?



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