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leoechevarria
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AC charger not recognized on Inspiron 15 5567

Hey everybody,

My friend walked into the charger cable when it was still plugged to her Inspiron 15 5567, causing it to unplug violently. After that I realized the female charging pin (laptop-side) was broken on the inside. I bought a replacement and installed it, but ever since then the BIOS says it does not recognize the AC charger power, and when booting Windows the processor stays throttled at 400 MHz and the battery does not get charged.

I tried with another similar Dell charger and it does the same. The female pin was pretty broken on the inside: could it be that once it snapped it short-circuited and maybe damaged the charging circuitery?

Thanks in advance!

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