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jphughan
5 Rhenium

Re: dell 3542 compatility ssd samsung 860 evo

Dell Support techs are quite often wrong about rather technical items, simply because they aren’t highly trained on technical details and Dell makes a lot of products, so even if they WERE trained, it would be very difficult for them to give accurate answers to technical questions on all products. Anyway, if the specs of your system say that it can accept a 2.5” drive, then the 860 Evo 2.5” would work and would be an excellent choice. The tech may have been confused because the 860 Evo is also available as an mSATA SSD and M.2 SSD, which your system would NOT be able to use, but the 2.5” is fine.
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