* AC Adapter connected
* Boot into the BIOS
* Open General- battery Information
What does it state for Health?
What does it state for AC Adapter?
* If both are positive, then the hardware is functioning. The fault is within the operating system
* Open Power Management
* Open Primary Battery Charge Configuration
* What setting are you using?
For my notes, click my username and send me the pc service tag number via private message.