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Re: Broken Factory Reset Dell Inspiron 7559

The boot sector apparently got changed with the Win 10 update (it normally does not do that).  The other option is a clean install.  When Windows does the install it will install needed drivers.  I did a clean Win 10 install on my Inspiron 15 5577 gaming laptop on a second SSD drive and when the install was finished all the drivers were installed by Windows and it worked perfectly. You will lose any user data and any installed apps so backup the user data to a separate media before you do the reinstall.  But, if you access support via the service tag number is may give you any apps that were factory installed.

 



I am not a Dell Employee

Dell forum member since 2002

Dell Inspiron 15 - 5577 Laptop

Home Built Desktop PC with ASUS ROG Z170, i7 6700K CPU

Windows 10 64 bit Pro and Windows 10 Insider Program Beta Versions. SSD drives. Cakewalk by BandLab and Studio One 4.1 Recordng Studio Software.

Dell S2719dgf Monitor

Member of Nashville based R.O.P.E.

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