Reply to Message

Reply to Message

View discussion in a popup

Replying to:
1 Nickel

Re: Dell Latitude 5490 -- Ceases functioning when attempting

I have not witnessed the issue while pressing the Sleep button, but understand how it could happen since the first step in the progressive steps to Sleep mode would be to turn off the monitor.  I can understand how this would happen in this scenario as well as when it tries to enter Sleep from Power Management rules.

For now, the "fix" is a MOBO replacement.  Hopefully, there will be a BIOS update that addresses it soon.

Good luck with yours!

0 Kudos