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Re: seeking help on restorating XP OS

Hi there,

I am a novice to operating system. I was trying to re-install XP OS using the restoration cd that came along with the purchase of my deaktop DIMENSION 5150. After the re-installation started a while (in blue screen), an error message pops out:

<STOP: C0000135 {unable to locate component}

This application has failed to start because winsrv was not found. Re-installing the application may fix this problem.>

Then I started installation, nothing else happened. same error message and re-installation stops there forever.

I wonder if any one here had this same problem and how to get it resolved.  I appreciate any suggestions and helps.

BTW, anyway to get a complete re-installation cd (not restoration one) from DELL?


Happy New Year




You can get it at this link. Just input your information like the shipping and also you e-mail address so you can track the request. This would take about 3 to 5 days to get to you.


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