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8 Krypton

Re: XPS420 Freeze issue

I'm sorry I don't know the answer to your question.  However, when you are in event viewer (viewing the error log messages), click on the general tab and look at the bottom of the page.  You should see a hyperlink entitled 'event log on-line help'.  This will take you to a Microsoft page (which hopefully) will give more detailed info about the specific error log. 

Dell XPS 410

Intel Core 2 Quad @ 2.4 GHz

6.00 GB Memory (Ram) (Dual channel DDR2)

Windows 10 Home (64 bit)

Nvidia GeForce GTX 650 Ti graphics card

Philips DVD-ROM

LG 16X BD-R 2X BD-RE 16X DVD+R 5X DVD-RAM 12X BD-ROM 4MB Cache SATA Blu-ray Burner

Crucial MX100 256GB SSD


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