Start the computer in the safe mode.
Start, all programs accessories, comand prompt. Type
chkdsk /r (space between the k and /)
Answer with a Y
Restart the computer and allow this to run. When the computer starts, it should hopefully start in the normal mode.
If not, then try running the full diagnostics. How to Run the Dell™ Diagnostics Utility
Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks
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