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vad99lord
1 Copper

Can't find Factory Image Restore option

Hello,

I have bought a new latitude laptop, but it doesn't work properly. I want to recover my system and I follow Reinstall Windows 10 to the dell factory image using WinRE tutorial from dell's website. However, when I select troubleshoot there are only 2 options available: reset this pc and advanced options. I have also created a USB recovery drive after the installation of Windows.

Could you tell me the appropriate way to return back to the Dell factory image?

 

 

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