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RE: S2716DG, USB problem

Personal Computer
* What specific "Personal Computer" model? Is this a "built from parts" desktop computer or an Acer, HP, etc. What specific motherboard and chipset?

* Are the USB ports on the computer blue 3.0 or black 2.0?

* Is there another computer there to test the S2716DG USB on to verify that it works?

* Right click "USB\VID_0451&PID_8142&REV_0100"
* Click "Update Driver Software". What happens?

* Right click "USB\VID_0451&PID_8140&REV_0100"
* Click "Update Driver Software". What happens?

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