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1 Copper

Re: Dell 946 Printer Problem

Hi, PudgyOne and thanks so very much for replying so promptly!

You got me to do some serious thinking about the problem and what I did is to replace the color cartridge.

When I did this I got a message that said I was using the color cartridge to do my black and white printing. It said to uncheck the box if I want to discontinue this--so I unchecked the box and guess what?  I am able to print my Word documents just fine! Wont need to have the black ink cartridges replaced after all.

When I make black and white copies and now also color copies they are acceptable quality!!!

Thanks again for all of your efforts!!

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