View discussion in a popup
hair dryer pointed at the hole to dry out the gel which shrinks it. if you point it downward while occasionally blowing hot air on it the ball should shrink enough to just fall out.
Report Unresolved Customer Service IssueshereI do not work for Dell. I too am a user. The forum is primarily user to user, with Dell employees moderatingContact USA Technical Support
Get Support on Twitter @DellCaresPro