System is a PowerEdge R710.with PERC H700 integrated controller. The virtual drive in question is RAID 5 with 3 drives. I have been monitoring controller logs weekly, and running consistency check for the past 3 months with 0 issues. Suddenly yesterday, OMSA is showing 1 drive as predictive failure. I went through logs and see a bunch of unexpected sense logs many of them stating "corrected medium error", but I do not see any unrecoverable errors. I went onsite, offlined drive, then inserted new Dell branded drive. Rebuild completed, but the new drive is also reporting as predictive failure. I went through logs again, and notice many more unexpected sense logs during rebuild process. I then ran consistency check, which again had many unexpected sense logs. Drive is still in predicted failure state, so I replaced drive again with a new drive. This time, after rebuild drive was not showing predictive failure. Just to be sure, I ran another consistency check, which put same drive in predictive failure state again. There are again a bunch of unexpected sense logs many of them stating "corrected medium error". I doubt that both drives are bad, and am unsure how to proceed.
The firmware for controller, drives, & BIOS are all up to date, but IDRAC6 & Lifecycle are out of date. IDRAC6 is at 1.92.00 (build 5) and Lifecycle is at 188.8.131.525
Please let me know your thoughts. If you recommend updating IDRAC6 & Lifecycle, please let me know where to find updates and steps for updating. I am a little confused identifying where to locate these updates on support page. Also, can I just update to latest version or does it have to be in steps?
Thank you in advance!
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