Based on a response I recieved from a reply to another post, I tried to clean any existing installed drivers for the printer using the R166239 driver. The driver ran and said that everything had been cleaned, but after reboot when installing the driver for Vista - 32 bit, I was prompted that an installation already existed. Sure enough, the Dell folder wasn't listed in the start menu, but I could see it from Windows explorer. The printer will still copy but I really need to print. Any suggestions?