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Replying to:
M L Hogan
1 Copper

Re: AIO 964 - Firmware Loading Issue

Rick:

I'm away from the system in question at the moment.  I will implement these procedures this evening and revert.

Some quick comments:

1.  I have had the power brick out for 60+ seconds during previous re-builds, will make sure that this is done
next time around,

2.  Haven't yet tried to copy anything, will do this first.  I will again attempt the 30 second unit shake routine as
with the "paper jam" problem the machine is not feeding paper yet.  Any other ideas what could be causing this
problem?

3.  I have not been joining the ink improvement program - will continue same.

Thanks,
Mark

 

 

 

 

Thanks,
Mark

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