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teekay17
1 Copper

Re: Trouble installing AIO 964 printer

Hi, I am having the same problem with network (re)installation of the AIO 964. I have done everything above - used the patch to completely remove printer and AIOC software. Firmwares are up-to-date. I am running Windows XP and all updates are also up-to-date.

I have tried to reinstall the printer using both the Drivers and Utilities CD from Dell as well as XP drivers downloaded from Dell Support. After I click on the Network Installation option, nothing happens and neither the printer nor the AIOC software is installed.

Anticipating your help with a solution.

 

Thanks very much.

teekay17

 

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