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Re: Dell 968W PLEASE SOMEONE HELP

iakaisatsana,

 

You are using Dell Series 7 ink cartridges, correct?

 

If you unplug the printer from the wall and remove the power brick for 60 seconds, this will reset any error messages the printer has. I would then plug everything back in.

 

Power on the printer. 

 

Open the printer(with the power on) and take out the Dell Series 7 black cartridge and then reseat it. I would then take out the color Dell Series 7 ink cartridge and reseat it. Now close the printer and it will print an alignment page.

 

Any error messages?

 

black cartridge = black side(left side)          color cartridge = color side(right side)

 

photo cartridge = black side(left side)          color cartridge = color side(right side)

 

Dell Series 7 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

 

Dell Series 7 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

 

It's possible that you got a Dell Series 7 ink cartridge with a bad sensor. Take it back to the place of purchase for a refund or replacement.

 

To setup the printer for wireless, please follow the instructions located at...

 

968 & 968w All-In-One Printer owners thread (W7)

 

Then let me know what happens.

 

 

Rick

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