Can you copy a document when you put it under the glass? B&W and color?
I would try disconnecting the printer, run the patch(printer cleanup utility) until it prompts you to restart your computer. Then restart your computer. Install the Xp drivers. You should then get a message the printer is not connected. Connect the printer at this time(powered on). More instructions and the download for the patch can be found at...
Also try this tweak.
Go to device manager(right click my computer, left click properties, left click hardware, left click device manager)
Go to the USB Controller section and click the + sign.
Go to each USB Root Hub and right click on it, left click properties, left click power management. Uncheck the box, allow computer to turn off this device to save power.
Restart your computer.
Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks
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