Make and model of your computer and operating nsystem is helpful. 32-bit or 64-bit?
Also please tell me which virus program and firewall you're using.
Do you have the Abbyy Fine Reader installed? Start, all programs, Abbyy Fine Reader. Click on it to open and do the agreement. If it's not installed, let me know.
Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks
Welcome to Dell Community!
#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015