First try running Delete Print Jobs to remove any stuck print jobs in the queue.
Disconnect the printer.
Download and run the patch(printer cleanup utility) until it prompts you to restart your computer.
Restart your computer. Make sure the printer is removed. Manual Printer Driver Removal
Vista 64-bit drivers for Windows 7 64-bit. Install the drivers in the Compatibility mode You'llm get a message, the printer is not connected. Connect the printer at this time(powered on)
The drivers I have provided are English(US) drivers. If you have a language installed on the computer other than English(US) then let me know and I'll try to locate drivers in your language.
Links to the patch/drivers can be found at...
Share Files and Printers between Windows 7 and XP (if needed) This works both ways.
Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks
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#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015