Dell Series 32,33 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.
Dell Series 32, 33 ink cartridges can be purchased at Staples, Walmart or Dell's Website.
It possible to get a Dell Series 32,33 Cartridge with a bad sensor. Take back to place of purchase for a replacement.
Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks
Welcome to Dell Community!
#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015