First run Delete Print Jobs to remove any stuck print jobs from the queue.
Make sure the prnter is not usb cable connected.
Start, control panel, programs and features, Dell 968w printer, uninstall.
Restart your computer.
Make sure the printer was removed. Manual Printer Driver Removal
Wit the printer online, insert the printer disk and install the printer. You'll get a message the printer was not connected. Connect the printer at this time(powered on)
Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks
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