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Re: 1815dn Scanner lock switch is STUCK

Hi Sniderman,

Thank you for the images. It looks like a mechanical issue. There is no reason as to why the switch will be stuck except for mechanical failure. Following the dis-assembly instructions in the Service Manual we can dis-assemble the Scanning Unit and can check if the switch is broken. If the switch is found merely stuck mechanically it can be restored to its original state. However a broken switch will require parts replacement and the same applies to the stuck plastic tab. If you are comfortable dismantling the machine, probably the issue will be fixed. You can refer to the “5.7 Scanner Ass'y” section on page number “5-11” of the Service Manual for detailed instructions. Click here to view/download the Service Manual.

Dell-Zohaib R
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