Reply to Message

Reply to Message

View discussion in a popup

Replying to:
IsaiahJones
2 Iron

RE: 1355cnw no longer prints anything except its own internal reports, need help

There must be a problem with your current port setting for your installed printer.

I assume that your printer is set to "FILE: Print to File" that is why it only prints files on your hard drive and doesn't recognize the port that your printer is actually connected to.

Look through the list of available ports to find the one that your printer connects to, then tick the box next to it and click the OK button at the bottom of the window.

I hope these steps will fix your problem. 

0 Kudos