I've been trying to create a Holiday video for my family using the free Roxio software called "MyDVD" that was installed on my Dell computer as part of the Roxio Creator Premier 10 Software package. There were some real bugs in the 10.2 version that was installed - so I used the Roxio Software Manager to update the software to version 10.3. That was buggy as heck as well - so I noticed another Roxio Creator Premier 10.3 Important update which I attempted to install thinking perhaps this would fix the issue I was having trying to add chapters in the menus. BUT - when I attempt to install this "Important Upgrade for Dell" (dell103patch4.exe) dated Nov. 2009 - It says the following: " Software Not Found Roxio Creator Premier 10.3 could not be located on your system. Re-install Roxio Creator Premier 10.3 and then rum this patch again." But - I don't have the disc for this software version - just for the 10.2 version that was originally installed on my system! So DELL - now what do I do to get this less that perfect piece of software to work?