Reply to Message

Reply to Message

View discussion in a popup

Replying to:
praveenjohri
1 Copper

RE: Dell Inspiron 15R 7520 SE - Windows 10 64 Bit WiFi Driver not available on Dell Site

Hello Todd,

Thanks for reply. I have Intel Centrino N-2230 installed on my system. I tried to update with the file "Network_Driver_N80VN_WN32_10.0.0.0_A00.EXE" which I downloaded from dell download page for my system with windows 10 64 bit selected. Installation failed with error code. I assumed that it was because of it being a 32 bit driver as it said on the name. however if it helps I am attaching the log as below.

About the router, I have Asus N66U router which is on the latest firmware release. I don't have any connection issues with any of the other range of devices utilising wireless connectivity in my home network. Just this dell machine.

Thanks for your help.

[08/28/15 23:43:14] Update Package Execution Started
[08/28/15 23:43:14] Original command line: "C:\Dell\Drivers win 10\Network_Driver_N80VN_WN32_10.0.0.0_A00.EXE"
[08/28/15 23:43:14] DUP Framework EXE Version: 3.3.1.70
[08/28/15 23:43:14] DUP Release: N80VNA00
[08/28/15 23:43:14] Intializing framework...
[08/28/15 23:43:15] logo.png
[08/28/15 23:43:19] User Command: attended
[08/28/15 23:43:19] DUP Capabilities Value: 35651583 (0x21FFFFF)
[08/28/15 23:43:19] DUP Vendor Software Version: 10.0.0.0
[08/28/15 23:43:19] Local System/Model Compatible with this Package? Yes
[08/28/15 23:43:19] Local System OS Version: 10.0.0.0
[08/28/15 23:43:19] OS Compatible with this Package? Yes
[08/28/15 23:43:19] Local System OS Language: EN
[08/28/15 23:43:19] Language Compatible with this Package? Yes
[08/28/15 23:43:19] Extraction-miniunz path: C:\PROGRA~3\dell\drivers\NETWOR~1.0_A\miniunz.exe
[08/28/15 23:43:19] Extraction-arguments:  -x C:\Dell\DRIVER~1\NETWOR~1.EXE -o -d C:\PROGRA~3\dell\drivers\NETWOR~1.0_A
[08/28/15 23:43:23] Extraction-GetExitCode: 0
[08/28/15 23:43:23] Identified Behavior : attended
[08/28/15 23:43:23] Temporary payload log file name: C:\ProgramData\dell\drivers\Network_Driver_N80VN_WN32_10.0.0.0_A00\DUPBBD8.tmp
[08/28/15 23:43:23] Translated Command Line : Setup_MUP.exe /LOG"C:\ProgramData\dell\drivers\Network_Driver_N80VN_WN32_10.0.0.0_A00\DUPBBD8.tmp"
[08/28/15 23:43:23] Path : C:\ProgramData\dell\drivers\Network_Driver_N80VN_WN32_10.0.0.0_A00
[08/28/15 23:43:23] Identified Behavior : attended
[08/28/15 23:44:07] Append Vendor Software Log: C:\ProgramData\dell\drivers\Network_Driver_N80VN_WN32_10.0.0.0_A00\DUPBBD8.tmp
[08/28/15 23:44:07] 
--- Start of Vendor Software Log ---

[08/28/15 23:44:07] ASCII payload log file detected.
[08/28/15 23:44:07] [2015-8-28 23:43:23]  Setup start up.
[2015-8-28 23:43:23]  CommandLine is:[/LOG"C:\ProgramData\dell\drivers\Network_Driver_N80VN_WN32_10.0.0.0_A00\DUPBBD8.tmp"]

[08/28/15 23:44:07] 
--- End of Vendor Software Log ---

[08/28/15 23:44:07] Vendor Software Return Code: 7
[08/28/15 23:44:07] logo.png
[08/28/15 23:44:07] Name of Exit Code: ERROR
[08/28/15 23:44:07] Exit Code set to: 1 (0x1)
[08/28/15 23:44:07] Result: FAILURE
[08/28/15 23:44:13] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Network_Driver_N80VN_WN32_10.0.0.0_A00.txt

0 Kudos