Reply to Message

Reply to Message

View discussion in a popup

Replying to:
Community Manager
Community Manager

RE: Alienware 15-R2, Win10 Creator, Support Assistant & AlienFX no go

Hi vacavalier,

Thanks for posting.

According to information I received from Microsoft,  since you are facing multiple issue it is best to perform Repair upgrade and check. Repair upgrade will not delete or remove anything from your system. Follow the steps from link below:

How to: perform a repair upgrade using the Windows 10 ISO file 



Also if you would like to go back to previous build of Windows 10 then follow the steps below:

1. Click on the Start menu and select Settings.

2. Now click on Update and security.

3. Now click on Recovery tab.

4. Under Go back to an earlier build select get started and follow the onscreen instruction.


Post back to let us know the status of the issue. The experts on this board will be happy to assist you further.


Dell-Robert P
Social Media Support
#IWork4Dell
To help us troubleshoot, please send us the Dell service tag number via a private message
Would you like to be a Dell Community Rockstar?