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RE: Windows 7 issue? Running Setup Wizard -- Configure Firewall has a red X

Do you have a anti-virus application installed on the computer you are having trouble installing the Companion on? It is possible that the anti-virus program is stopping the Companion from properly setting up.

For a manual connection, please use the following setup guide:

Let me know if this helps.

Josh Maurer
Visit our Knowledge Base and Manuals web site at

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