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e9283
1 Copper

XenDesktop ICA session disconnection

Using Wyse T10 thin clients to connect to a XenDesktop 7.12 environment. Randomly users will get almost immediately disconnected from the ICA session when they log in. The help desk has been rebooting the user's VM to force them onto another one. When the disconnection occurs the thin client logs the following:

VDCAM RTP: trap 4, EIP 0xd5090, CR2 0x194

In the network trace I see the thin client send a FIN to VDA. Nothing shows up in the application or system logs on the VDA. Nothing in the Delivery controller either. Anyone know what the above error means? 

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