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piotrp04
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XPS 13 9343 serious battery swelling

Hello,

my 3-year-old XPS 13 9343 suffers from a serious case of battery swelling, the touch-pad and some of the buttons start behaving randomly and living on their own. The lid doesn't fully close any more and the screen is suffering.

What are my options to address this? I've read this is a more common problem with other models, so not sure what the policy is on mine?

This is my second XPS and I love it, but this situation is not what I expected from a quality product like this.

 

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