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jeking3
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Re: XPS 15 9570 Keyboard Skipping Keys

So we purchased one of these 9570 which was randomly powering off, and asked support to send a replacement.  The replacement doesn't have the random power-off issue but both of the laptops have the keyboard missed keyclick issue.  It definitely seems like it is a firmware issue to me, but I am working with Dell to see if I can reroute the original defective laptop with the power issue to their service depot so they can accept it as a return and have hardware exhibiting the issue in their possession.

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