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Re: XPS 15 9570 - cant wake up from sleep

Thank you for your message. I will be glad to assist you with this.


Does the power button light turn on when you press the power button now?


Does the light on the AC adapter stay on when connected to the computer?


If the system is still not powering on, this could be an issue with the hardware.


For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Dell-Sreejith R) & send a private message with the service tag, registered name & email address.


Click here to find the service tag -



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