Interesting question Bob., the reality is that most participants come to our Ask the Expert events from a variety of backgrounds and depending on the topic of the event discussion they will expect a diversity of responses. Most people, I would say, expect a direct answer to their question as most questions posted state a problem they’re trying to solve. People who come to ECN are usually technology savvy and expect technical experienced SMEs responding to their questions. Someone who is familiar with their inquiry and who’s able to come up with a complete and solutions driven reply is what most members of the audience will expect. With that in mind, when people participate on an Ask the Expert thread they need to ensure to do the following.
Thanks for your question.