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Replying to:
kelleg
4 Ruthenium

Re: CX4 sense cable issue

Restart both Management Servers one at a time, and 5 minutes apart (this is to let each SP to fully come back up before restarting the other SP).


Using the "IP_Address_SPx/setup" GUI, open the setup page on BOTH Storage Processors (use two browsers - one for SPA and one for DPB):


Go to the Restart Management Server section on each SP, then restart on SPA and wait for for it to finish - refresh the browser) , then do the same for SPB.


See below KB article for help if needed.

See KB article https://support.emc.com/kb/31599


glen